Our warehouse is based in Illinois, USA. We offer the fastest shipping to baddies worldwide . That means there is no need to worry about long shipping times.
All orders ship within 24 hours(after processing). Processing time takes 24-48 hours. Except during major sale events. During major sale events shipping time may take longer due to having a larger capacity of orders. Our customer service department is available 24/7 at firstname.lastname@example.org. If you have questions about your shipment our fully staffed team can assist you at anytime.
United States Postal Service "USPS" is our preferred shipping carrier within the United States and other countries. All orders within the U.S will be shipped Priority Mail or First Class. All international orders will be shipped via International Priority Mail or First Class.
We are currently offering free local pick ups in the 618 area. Please use code LOCAL at checkout or Screen Shot The order and send it to us. Please note that you can not use multiple coupon codes at one time.Once your order is placed we will contact you within 2 hours to schedule a pick up time. Please note that if you Do NOT notify us that you would like local pick up, your order will be automatically shipped! Our pick up location is in Belleville Illinois and is non negotiable. We do not currently offer local delivery services. If you are local and choose to have your order shipped it will arrive within 24 hours.
Please note that order pick up times may vary. However, We typically schedule pick ups before 7:00 pm the same day your order is received.
All orders require a processing time of up to 24 hours. This does not include weekends or holidays. After your order is processed it will be shipped. Standard shipping takes 3-7 business days to be delivered and will be shipped first class. Priority Shipping is also available and takes 2-3 business days to ship and will be delivered via Priority Mail. Overnight shipping is available for US customers.
International orders may take 10 business days or longer to arrive are are only available for standard shipping at this time.
Once the package has left our warehouse and has been received by the post office. A tracking number will be emailed to you.
Please note that orders being shipped to Africa will not be issues a tracking number.
Please contact us promptly if your shipment is lost or damaged.
Please note that all orders Require a signature. If your package is missed and returned to us the customer will be responsible for paying an additional shipping fee to have the package re shipped. If you would like a refund for Items refused/missed and received free shipping or shipping paid for by Created Envy the refund will be applied with the shipping fee deducted. Please Note that items must be received by Created Envy before a refund is issued.
If your tracking information states that the item was successfully delivered and or signed for We are not liable to send a replacement package. You must contact your local USPS store and open a claim.
We are not responsible for delivery delays due to mishandling by the carrier ,incorrect address or delays due to weather conditions.
Free shipping promotional offers (when applicable) apply only to U.S costumers residing within the 48 contiguous states.
ALL PACKAGES REQUIRE A SIGNATURE